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Network Test Help (What Each Error Means)

We've made our Network Testing process more user-friendly with a list of some new error codes. Here's what each error means:

HTTP Forwarding Error

1. Most likely:
    - The HTTP port is the wrong port number.
    - The HTTP port is not forwarded correctly.
    - Port is forwarded, but the HTTP Port is not valid. 
2. Less likely:
     - IP is wrong (this would never happen unless your camera is set up on a different network than the computer you're accessing SharpvueCam from).
3. You may have chosen the wrong camera type in the "Camera Info" section of the setup wizard. 

RTSP Forwarding Error: 
1. Most likely:
     - RTSP port is the wrong port number.
     - The RTSP port is not forwarded correctly.
     - Port is forwarded but not a valid RTSP port.
2. Less likely: IP is wrong (this would never happen unless your camera is set up on a different network than the computer you're accessing SharpvueCam from).
3. You may have chosen the wrong camera type in the "Camera Info" section of the setup wizard.  

Username/Password Error:
- Username and/or Password is not the correct credentials for the camera
Note: The camera's username and password differs from the username and password you've set for your SharpvueCam account.  

HTTP Path Error:
- The Path you've supplied is not valid. Consult your camera's documentation or ask support@sharpvue.com.
 
RTSP Path Error:
- The path you've supplied is not valid. Consult your camera's documentation or ask support@sharpvue.com.

Not Tested:
If any test is "not tested", it has not been tested and you can not derive any conclusions from the results.

Still having trouble? Contact us at support@sharpvue.com.  
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